HRWorks | Human Resources Auckland

Helping Your Team Perform

HRWorks providing you with Recruitment, Onboarding, Policies, Employment Contracts, Performance Management, Tailored Review Materials, Resolving Employment Issues, Team Building, Health and Safety Support and Restructuring services

Get To Know HRWorks.

At HRWorks we recognise that having your people perform the critical functions of your business well, is central to your ability to deliver value and achieve business success.

HRWorks acts as your virtual and onsite HR Manager, partnering with you and your people to ensure everyone is invested in the key business goals. We take a collaborative and highly flexible approach to suit your individual business needs.

Our services include recruitment, onboarding, policies, employment contracts, performance management, tailored review materials, resolving employment issues, team building, health and safety support, restructuring and other change projects.

However, our real superpower is the ability to work with business owners and leadership teams in a collaborative way to cascade the company goals and aspirations throughout the business. In the process, we may remove roadblocks, bottlenecks and silos and build cultural communications that support teams to reach their goals.

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Our Services.

Recruitment

We’ll work with you closely to understand your unique hiring needs and show you how to strengthen your hiring processes.

Restructuring

Restructuring is considered a high-risk area for personal grievances (especially if there are redundancies involved).

Legislation Changes

We will keep to date with relevant employment legislation changes, providing advice and guidance to our clients so you don’t have to worry.

Employment Agreements

We offer expertise across a wide range of contracts, including full-time, part-time, casual, rostering, independent contractor agreements and more. 

Performance Management

We can help you design a solution that prevents escalation and puts underperformers back on the right track.

Recruitment.

An organisation’s success hinges on the ability to hire quality people, engage and retain them, In our current tight labour market, it is crucial to have a recruitment strategy that attracts great talent. We’ll work with your business closely to understand your hiring needs and demonstrate how to strengthen your brand, so your recruitment opportunities stand out in a highly competitive talent marketplace.
Our flexible approach allows you to choose from our following recruitment services:

  • outsource the whole recruitment process to us – You pay by the hour, no large placement fees
  • Review and refine your recruitment strategy; tailoring the advertising channels to target your candidates with precision.
  • Screen and shortlist candidates, perform telephone screening
  • Review of role and specifications to ensure the role being advertised is fit for purpose.
  • Provide interview guides to ensure your candidates have the right skillset
  • Psychometric testing
  • Police and credit checks
  • Enhancing your candidate management to promote your brand in the marketplace.
  • Train your staff in aspects of recruitment you would like to bring in-house.
  • Review and revamp your onboarding experience and check your contracts are in line with current legislation.
  • Perform essential reference checks.

Company Policies.

Policies ensure all employees understand the way your business operates. As a business grows the informal ways of working need to be formalised, so “everyone is singing from the same hymn sheet”. Policies assist your business framework in guiding your employees to the correct standards, requirements and behaviours in the workplace.

HRWorks can customise and update individual policies for your workplace including these key policies:

 

  • Drug & Alcohol
  • Leave Policy
  • Complaints Procedure
  • Vehicle policy
  • IT Acceptable Usage  
  • Code of Conduct
  • Expenses Policy
  • Diversity & Inclusion Allyship
  • Disciplinary 
  • Health Safety and Wellbeing
  • Bullying and Harassment 
  • Domestic Violence Leave and Protection 

Company Policies.

Policies ensure all employees understand the way your business operates. As a business grows the informal ways of working need to be formalised, so “everyone is singing from the same hymn sheet”. Policies assist your business framework in guiding your employees to the correct standards, requirements and behaviours in the workplace.

HRWorks can customise and update individual policies for your workplace including these key policies:

 

  • Drug & Alcohol
  • Leave Policy
  • Complaints Procedure
  • Vehicle policy
  • IT Acceptable Usage  
  • Code of Conduct
  • Expenses Policy
  • Diversity & Inclusion Allyship
  • Disciplinary 
  • Health Safety and Wellbeing
  • Bullying and Harassment 
  • Domestic Violence Leave and Protection 

Employment Agreements.

Robust employment contracts and company policies are critical for ensuring that both employers and employees clearly understand their rights and obligations.

Drawing on our extensive HR experience, we’ll help you develop a legally compliant employment contract tailored to your business needs. We offer expertise across a wide range of contracts, including full-time, part-time, casual, rostering, independent contractor agreements and more.

We’re big believers in keeping things simple and we avoid complex legal jargon wherever possible. Keeping everyone on the same page right from the get-go greatly reduces the risk of misunderstandings and personal grievances further down the track.

People And Performance.

Knowing your team members’ skills, knowledge, and behaviours is an essential starting point to providing good development programmes for your staff. At HRWorks reviewing performance and setting goals for future performance is not a box-ticking exercise. We believe your organisational values and aspirations should be front and centre in conversations about how work is done, work standards and what excellence looks like.

Performance is a two-way conversation where you get to uncover understanding about what motivates your employees – their drivers, their desires, why they invest in doing a great job…the things that make them tick.

HRWorks design review materials and conversation guides for employer/employee interactions that align with your business purpose, goals and culture. This is the key to ensuring everyone is pulling in the same direction.

People And Performance.

Knowing your team members’ skills, knowledge, and behaviours is an essential starting point to providing good development programmes for your staff. At HRWorks reviewing performance and setting goals for future performance is not a box-ticking exercise. We believe your organisational values and aspirations should be front and centre in conversations about how work is done, work standards and what excellence looks like.

Performance is a two-way conversation where you get to uncover understanding about what motivates your employees – their drivers, their desires, why they invest in doing a great job…the things that make them tick.

HRWorks design review materials and conversation guides for employer/employee interactions that align with your business purpose, goals and culture. This is the key to ensuring everyone is pulling in the same direction.

“HR isn’t a thing we do. It’s the thing that runs our Business” – Steve Wynn

Change And Restructure.

Technology and the dynamic nature of business today means change is inevitable. Whether your change project is a merger, an acquisition, downscaling, introducing new technology or reengineering of roles, we can help.

Change projects often have multiple impacts on the workforce, therefore it is vital you have a specialist HR Change Manager who can assist you at each stage of the project, with expert advice and support, preventing costly oversights.

As independent Change Managers we can check mergers for cultural fit, review your strategy and communications, sense check any newly created roles as you step through your plans for your change project, to successful completion. Failure to communicate successfully why the change is required and what the benefits of the change process will be, can lead to unnecessary grievances and resistance, which may compromise your project and damage your culture.
Restructuring is considered a high-risk area for personal grievances (especially if there are redundancies involved).

Change And Restructure.

Technology and the dynamic nature of business today means change is inevitable. Whether your change project is a merger, an acquisition, downscaling, introducing new technology or reengineering of roles, we can help.

Change projects often have multiple impacts on the workforce, therefore it is vital you have a specialist HR Change Manager who can assist you at each stage of the project, with expert advice and support, preventing costly oversights.

As independent Change Managers we can check mergers for cultural fit, review your strategy and communications, sense check any newly created roles as you step through your plans for your change project, to successful completion. Failure to communicate successfully why the change is required and what the benefits of the change process will be, can lead to unnecessary grievances and resistance, which may compromise your project and damage your culture.
Restructuring is considered a high-risk area for personal grievances (especially if there are redundancies involved).

Leadership Training.

We facilitate the incredible Active Manager Programme©. An interactive course built to develop the critical management skills that operational and line managers require to successfully navigate the complexities of people management and service delivery with confidence.

The result? Stronger leaders, greater team cohesion and improved business performance.

The programme is typically run for 6-12 participants. It is Interactive, supportive and highly personalised. Participants learn, through a mixture of coaching, theory, co-labs, and online learning. Our courses cover a wide range of key leadership skills including:

  • The importance of being a proactive manager.
  • Time management
  • Talent development
  • Communication
  • Prioritisation
  • Delegation
  • Decision making
  • Stress management

Performance Reviews.

The way businesses approach performance reviews has evolved significantly in the last 5 years.

Traditional annual performance reviews are being replaced by a more dynamic and engaging feedback process. Today’s performance meetings are more of a two-way conversation, an opportunity for managers and employees to discuss achievements, learnings and future goals.

If you feel like it’s time to modernise your performance review system, we’re here to help. We’ll work with you to develop a process that promotes constructive performance discussions that enhance both the employee experience and business goals.

Performance Reviews.

The way businesses approach performance reviews has evolved significantly in the last 5 years.

Traditional annual performance reviews are being replaced by a more dynamic and engaging feedback process. Today’s performance meetings are more of a two-way conversation, an opportunity for managers and employees to discuss achievements, learnings and future goals.

If you feel like it’s time to modernise your performance review system, we’re here to help. We’ll work with you to develop a process that promotes constructive performance discussions that enhance both the employee experience and business goals.

“Train people well enough so they can leave. Treat people well enough so they don’t want to” – Richard Branson

Disciplinary Process.

Every organisation experiences behavioural or performance-related issues from time to time. When disciplinary action is required, it’s important to act quickly while adhering to the processes set out in the Employment Relations Act 2000.

We approach all disciplinary cases with the aim of achieving a constructive resolution for all parties. It’s not always easy to follow the correct procedures when dealing with an emotionally charged situation, but you can trust HRWorks to guide you through the disciplinary process in a way that protects your organisation and treats your employees with fairness and respect.

Performance Management.

People are complex. Poor job performance can arise due to a wide range of factors both in and out of the workplace, which may include inadequate training, poor management, lack of clarity around role expectations, personality clashes, stress and homelife pressures. If left unchecked, performance issues can quickly snowball into bigger problems that drastically affect team morale.

Whether you’re interested in resolving an isolated incident or developing robust performance management processes, we can help you design a solution that prevents escalation and puts underperformers back on the right track. If performance issues persist, you may need our assistance with a formal disciplinary process and or a performance improvement coaching plan.

Performance Management.

People are complex. Poor job performance can arise due to a wide range of factors both in and out of the workplace, which may include inadequate training, poor management, lack of clarity around role expectations, personality clashes, stress and homelife pressures. If left unchecked, performance issues can quickly snowball into bigger problems that drastically affect team morale.

Whether you’re interested in resolving an isolated incident or developing robust performance management processes, we can help you design a solution that prevents escalation and puts underperformers back on the right track. If performance issues persist, you may need our assistance with a formal disciplinary process and or a performance improvement coaching plan.

Health Safety and Wellbeing.

Health and safety is about so much more than a manual or ticking things off a checklist. It’s about creating a culture of workplace safety and making sure everyone has the tools, resources and safety insights to do their job well and get home safely at the end of the day. The Health and Safety at Work Act (2015) recognises the broader reach required by businesses to ensure what they produce is within safety regulations and fit for purpose.

The positive impacts of good health, safety and wellbeing initiatives on the productivity levels in the workplace are well established. Reductions in lost time due to injuries and process improvements are evident in a business’s bottom line, but there are other benefits include improving your company’s reputation as an employer of choice improving your ability to retain good staff and attract talent to your business.
By law, both business owners and employees have a responsibility to help improve workplace safety. Here at HRWorks, we provide a range of services to support your business including health and safety audits and onsite training for teams and work process reviews

“If your not making mistakes, your not making decisions” – Catherine Cook

Personal Grievance.

Receiving a personal grievance can be distressing, disruptive and extremely time-consuming – but you don’t have to tackle these situations on your own.

We have the expertise to resolve personal grievance claims. We approach claims with a level-headed attitude, using proven processes to evaluate risks, predict outcomes, identify potential costs and advise you on any settlement details.

The reality is that around 50% grievances if handled correctly can be resolved informally, without the need to attend a mediation or ending up at the Employment Relations Authority.

 

Personal Grievance.

Receiving a personal grievance can be distressing, disruptive and extremely time-consuming – but you don’t have to tackle these situations on your own.

We have the expertise to resolve personal grievance claims. We approach claims with a level-headed attitude, using proven processes to evaluate risks, predict outcomes, identify potential costs and advise you on any settlement details.

The reality is that around 50% grievances if handled correctly can be resolved informally, without the need to attend a mediation or ending up at the Employment Relations Authority.

 

Bullying and Harassment.

Everybody has the right to feel safe and respected in the workplace. Employers have a legal responsibility to provide a safe working environment where employees are protected from bullying and other forms of harassment.

Fostering a culture of respect and inclusion starts with a strong company policy. We’ll work with you to develop a robust bullying and harassment policy that clearly outlines the rights and obligations of employees, complaints process and procedures to follow.

We recommend combining our policy with onsite interactive training sessions to educate staff and managers.

Legislation Updates.

Employment relationships are complex and dynamic, it is important to note that there are at least 10 other Acts that interface with New Zealand’s Employment Relations Act (ERA) to support healthy, respectful, fair employment relationships.

Minimum wage entitlements, parental leave entitlements, trial and probationary periods, employment conditions, health and safety regulations, privacy principles, human rights, and holiday pay are frequently being amended.

Getting it wrong can create significant costs for your business involving fines, penalties, compensation payments, HR/legal costs, reparations, not to mention the loss of time and wages

We will keep to date with relevant employment legislation changes, providing advice and guidance to our clients so you don’t have to worry.

Legislation Updates.

Employment relationships are complex and dynamic, it is important to note that there are at least 10 other Acts that interface with New Zealand’s Employment Relations Act (ERA) to support healthy, respectful, fair employment relationships.

Minimum wage entitlements, parental leave entitlements, trial and probationary periods, employment conditions, health and safety regulations, privacy principles, human rights, and holiday pay are frequently being amended.

Getting it wrong can create significant costs for your business involving fines, penalties, compensation payments, HR/legal costs, reparations, not to mention the loss of time and wages

We will keep to date with relevant employment legislation changes, providing advice and guidance to our clients so you don’t have to worry.